Shipping & Returns


 

PRODUCT RETURNS ADDRESS: 

CHAPEL PETRASSI
19 AVENUE DU 11 NOVEMBRE
94170 LE PERREUX SUR MARNE - FRANCE

The return policy is as follows:

The client has to inform us by emailing: info@chapelpetrassi.com

Please include a copy of the delivery note when you return the product.

Any obligations to refund payments must be fulfilled within 30 days. The period of notice begins for you with the despatch of your notice of revocation or of the merchandise, for us with the receipt thereof.

END OF THE INSTRUCTION ON REVOCATION

Exclusion of right of revocation

The right of revocation does not apply to distance selling agreements on the supply of merchandise which has been made to customer specifications or unmistakeably tailored to individual requirements or whose composition renders it unsuitable for return.

Customer’s duty of cooperation

In all individual deliveries of merchandise we rely on your cooperation. It is above all important that you give us your complete and correct contact details. If it should prove impossible for us to deliver for reasons for which you are responsible (for example, because you have given us incorrect contact details or are not available at the agreed delivery time), we are entitled to charge you for the costs of a second delivery attempt.

APPLICABLE LAW

The Site and the present legal statement are subject to French law.